Computer Locks Up
When You Open the Analyze Window or Activate WinWedge
Microsoft Corporation has confirmed
that there is a "small bug" in the Windows COM driver SERIAL.386
(Windows 3.11 Only) that causes a system crash when you try to
activate a serial port. The bug usually occurs when running an older
copy of Windows for Workgroups 3.11 on a fast 486 or Pentium PC with
16550 UARTs (high speed serial adapters). The bug has been fixed and
a replacement SERIAL.386 driver file has been made available. The
new driver can be found in the file
WG1001.EXE.
To extract the new driver, copy the
WG1001.EXE file to your hard drive and then run it to un-compress
the files in it. When you un-compress the WG1001.EXE file, a README
file will also be un-compressed along with the new SERIAL.386
driver. This README file contains complete instructions for
replacing the defective driver as well as some technical notes from
Microsoft regarding the symptoms of the bug and also, curiously
enough, a list of sources for where you can obtain the file
WG1001.EXE file.
If you cannot get the Wedge to
operate properly after you have gone through the above procedures,
then call or fax TAL Technologies for assistance at: Tel:
(215)-469-0202 or Fax:(215)-469-0322. Please have the manual and
your original Software Wedge diskette(s) at hand and, if possible,
be at your PC with the Wedge running and your serial device
connected when you call for support |
